Help & Support

Need assistance with your IELTS preparation journey? We're here to help you resolve technical issues, billing inquiries, or account problems.

Email Support

Reach out to our dedicated support team directly via email. We aim to respond to all inquiries within 24 hours.

Common Issues

  • Payment pending? Manual approvals take up to 24hrs.
  • Evaluation stuck? Refresh the page, as network drops can disconnect the live socket.
  • Institute login? Ensure you are using the link provided by your consultant.